FEMA Disaster Recovery Centers Now Open through July 11th

DALLAS, Texas – While the first FEMA Disaster Recovery Center (DRC) for Dallas County opens in Garland today, homeowners, renters and business owners will soon have access to eight additional DRCs spread across Dallas County. These DRCs are opening as a result of the June 17, 2015 addition of Dallas County to President Obama’s disaster declaration for Texas regarding Individual Assistance due to severe storms and flooding in the month of May.

Click here for more information on the FEMA Disaster Recovery Centers.

Storm Survivors May Register With FEMA

Affected individuals and business owners in designated areas can begin the disaster application process by registering online at www.DisasterAssistance.gov or by calling 1-800-621-FEMA (3362) or by web enabled mobile device at m.fema.gov. Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 9 p.m. (local time) seven days a week until further notice. Applicants registering for aid should be prepared to provide basic information about themselves (name, permanent address, phone number), insurance coverage and any other information to help substantiate losses.


Individuals 1.     File damage claim information with your insurance (homeowner and/or flood).

2.     Register and apply for assistance by calling 1-800-621-3362 or
1-800-462-7585 (hearing impaired) or visiting
Call center hours: are 6:00 AM – 9:00 PM CST

3.     See below for requested information items prior to registration.


When you call or register online, FEMA will require the following items:

  1. Contact information (name, address, phone, and social security number).
  2. Insurance information
  3. Damage information (date of damage, description)
  4. Gross income

Statement of Dallas County Judge, Clay Jenkins – Government Offices and Courts Will Be Open Regular Hours Tomorrow, Friday, March 6, 2015

After convening a call with the National Weather Service and several of our public and private partner agencies moments ago, Dallas County Government Offices and Courts will be open tomorrow, Friday, March 6, 2015. My decision was made in my capacity as Director of Homeland Security and Emergency Management. The decision is based in large part on the National Weather Service’s forecast of below freezing temperatures in Dallas County overnight without additional precipitation forecast for tonight or tomorrow. Road conditions may worsen this evening until sunrise tomorrow and morning conditions could be slow as accumulation remaining on the roads will likely refreeze in areas overnight. We expect tomorrow to be sunny with temperatures rising above freezing by 8:00 a.m. Road conditions should improve throughout the morning after sunrise as a combination of rising temperatures, road treatment and vehicle traffic melt any remaining  Please allot extra time and use extra caution.

TxDot and NTTA efforts will focus on major highways and freeways. Some secondary roads will remain untreated and neighborhood streets, shady areas and little used roads will likely see greater problems with refreezing overnight.  Road treatment is ongoing and will continue throughout the event, but it will not be possible to treat all secondary routes.Freeways and overpasses could be icy despite treatment.

If you must drive late tonight or early tomorrow morning, please allot extra time and use extreme caution. Carry an ice scraper, water, blankets and emergency items. Our team at Homeland Security and Emergency Management and our first responder community will be on the job throughout the event to keep you safe. Please help us by avoiding unnecessary travel and exercising precautions on icy or snowy surfaces.

Stay warm, dry and safe,

Clay Jenkins,
Dallas County Judge