Why did the County decide to disallow credit card payments on commercial properties and business personal properties?
I never received a tax statement; what should I do?
Why did my tax statement come to me instead of my mortgage company?
My address is not correct on my bill, how do I get it corrected?
Why did I receive a tax bill on property I no longer own?
Why hasn't my check cleared or how do I know if you've received my payment?
How do I find out who paid the taxes on a property?
I sent my tax payment to Dallas County instead of another entity by mistake - what should I do?
Are payment arrangements available?
Why did the County decide to disallow credit card payments on commercial properties and business personal properties?
The cost to the County to absorb these fees has become prohibitive and was not approved as a budget item.
I never received a tax statement; what should I do?
You can find out how much your current taxes are and make your payment by going to the Property Tax Application, requesting a statement by calling us at (214) 653-7811 during business hours, or by emailing your requests to or by entering your 17-digit account number into our Interactive Response System (IVR) at (214) 653-7824.
Why did my tax statement come to me instead of my mortgage company?
Either your mortgage company did not request the statement, or the request was received too late. Please contact your mortgage company for additional information.
My address is not correct on my bill, how do I get it corrected?
Contact the Dallas Central Appraisal District.
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Why did I receive a tax bill on property I no longer own?
The records showed you as the owner when the bills were printed. Contact the Dallas Central Appraisal District to correct this.
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Why hasn't my check cleared or how do I know if you've received my payment?
It takes a few days to process payments. If after 10 business days you check via the Property Tax Application and your payment still hasn't processed, we will research this if you call us at (214) 653-7811 during business hours, or fax us at (214) 653-7888 with your name, phone number, date and check number, and property address.
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How do I find out who paid the taxes on a property?
Enter the 17-digit account number into our IVR System at (214) 653-7824 or call us at (214) 653-7811.
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I sent my tax payment to Dallas County instead of another entity by mistake - what should I do?
We will forward your check to the appropriate entity.
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Are payment arrangements available?
Payment arrangement decisions are made on a case by case basis. Contact us via fax with your name, phone number, property address and request at (214) 653-7888 or call us during business hours at (214) 653-7811. If after July 1, contact the Law Firm of Linebarger, Goggan, Blair, & Sampson, LLP at (214) 880-0089. Under the law, penalties and interest continue to accrue during payment arrangements.
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