-A A A+



Employee Assistance Program (EAP)

Renaissance Tower - 1201 Elm Street, 23rd Floor, Suite 2300-B, Dallas, TX 75270
Telephone: (214) 653-7638 • Fax: (214) 653-7608


The Employee Assistance Program (EAP) is completely confidential and is provided to active employees at no cost, regardless of the medical plan you selected. Even if you opt out of medical coverage, the EAP is available to you.

When you call, a customer service representative will ask a few questions and connect you with the right EAP solution for you. If you like, you can meet face-to-face with an MHN network counselor, therapist or psychologist, up to three times per incident, per calendar year. You can even schedule a private telephone or Web-video meeting if it is more convenient.

The EAP also has experts available via telephone to help you with work and life services, such as child or elder care assistance, certain financial and legal services, and identity theft recovery services. Self-help and interactive learning programs are also available to you when you want them.

For more information, call 888-779-2225 for assistance or log in at the following link:

Additional 2017 Employee Assistance Information

  1. Username: Select "Dallas County"
  2. Plan Year: Select "2017"
  3. Password: 123dallas
  4. Navigate: "Employee Assistance Program (EAP)" on the left hand menu