The Department of Information Technology provides computer services, application development, project management, & training to the Dallas County departments. IT Services also maintains the Dallas County Internet & Intranet Sites.
Robert A. Clines, Chief Information Officer
Contact Information
| Hours of Operation |
| Account Management |
8:00 a.m. - 5:00 p.m. |
| Business Management |
8:00 a.m. - 5:00 p.m. M-F (plus 24x7 pager support) |
| Data Center |
24x7 |
| Service Desk |
24x7 |
| Database Support |
8:00 a.m. - 5:00 p.m. (plus 24x7 pager support) |
| Disaster Recovery |
As Needed |
| Application Development |
8:00 a.m. - 5:00 p.m. M-F (plus 24x7 pager support) |
| Network Management |
7:00 a.m. - 7:00 p.m. M-F (plus after hours pager/phone support) |
| Telecom Voice |
8:00 a.m. - 5:00 p.m. M-F (plus 24x7 pager support) |
| Telecom Data |
8:00 a.m. -5:00 M-F (plus 24x7 pager support) |
| Desktop |
8:00 a.m. - 5:00 p.m. (plus 24x7 pager support) |
