Storm Survivors May Register With FEMA

Affected individuals and business owners in designated areas can begin the disaster application process by registering online at or by calling 1-800-621-FEMA (3362) or by web enabled mobile device at Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 9 p.m. (local time) seven days a week until further notice. Applicants registering for aid should be prepared to provide basic information about themselves (name, permanent address, phone number), insurance coverage and any other information to help substantiate losses.


Individuals 1.     File damage claim information with your insurance (homeowner and/or flood).

2.     Register and apply for assistance by calling 1-800-621-3362 or
1-800-462-7585 (hearing impaired) or visiting
Call center hours: are 6:00 AM – 9:00 PM CST

3.     See below for requested information items prior to registration.


When you call or register online, FEMA will require the following items:

  1. Contact information (name, address, phone, and social security number).
  2. Insurance information
  3. Damage information (date of damage, description)
  4. Gross income