The Dallas County Housing Agency is located at 2377 N. Stemmons Fwy, Suite 700 Dallas, Tx. 75207. Office hours are from 8 a.m. to 5 p.m. Monday - Friday.
The telephone number is 214-819-1871.
Dallas County Health and Human Services offers multiple housing assistance programs that accommodate the needs of Dallas County residents as they progress from renting to owning their own home.
Housing Choice Voucher Program (formerly known as Section 8)
This program helps low to moderate income residents rent decent, safe and sanitary housing. The program provides financial assistance, counseling and housing inspection services. Applications for assistance are accepted when the waiting list is open. THE LIST IS CURRENTLY CLOSED.
To check the availability of the waiting list or for more information, call 214-819-1871.
Family Self-Sufficiency Program
This program provides supportive services to enable participants to achieve economic independence and self-sufficiency. The program assists eligible Housing Choice Voucher Program participants with their basic educational needs, development of employment skills and training. Program participation can last up to five years, during which time participants must seek and maintain suitable employment.
To contact the Family Self-Sufficiency Program Coordinator for more information, call 214-819-1871.
Landlord Resources
To find out the maximum subsidy standards in rent and utilities for the Housing Choice Voucher Program click here. Apartment Utility Allowance click here. Single Family Utility Allowance click here. Landlords may advertise their properties by completing the Landlord Request Form click here. Steps to Leasing Your Property click here. Request for Rent Increase click here. Landlords may update their address click here. Landlords may update ownership click here. Mark your calendar for the next mandatory briefing session. Reservations are required.
Client Resources
Clients may access the following forms: Request reasonable Accommodations click here. Notice of Intent to move click here. Appointment request click here. W-9 click here.
HCV Landlord Videos: Introduction to the HCV Program and Landlord Testimonials
PROPERTY OWNER AND LANDLORD FREQUENTLY ASKED QUESTIONS:
1. How Do I Become a Landlord with the Section 8 Program?
The first step is to advertise your property. In order for the property to be listed through Dallas County Housing Agency (DCHA), Landlord Briefing Sessions are mandatory and required. Landlord Briefings are typically held twice a month on Monday. However, due to COVID 19 briefing sessions have been suspended until further notice. Despite COVID 19, we are still seeking landlords to participate in the program and landlords are still able to list their properties by completing our Landlord Request Form.
Landlords will be required to provide:
- Proof of ownership in the form of a Deed of Trust
- W-9
- Contract Management Agreement, if applicable
- Proof of registration, if applicable
2. Who is responsible for tenant damages?
The tenant is responsible per the terms of the lease.
3. What happens if the tenant doesn’t pay their portion of rent?
As a landlord, you have the right to enforce your lease. Please provide DCHA with a copy of the court judgment should you proceed with an eviction.
4. How long does a landlord have to rent to a Section 8 family?
After the first year, the lease can be renewed. The family can remain in the unit as long as they are in compliance with their family obligations and as long as the unit meets Housing Quality Standards.
5. How do landlords sign up for direct deposit?
DCHA partners with Pay Mode for direct deposit. Please contact the Landlord Coordinator for more information.
6. How long does it take for a unit to be inspected?
After all required documents, such as the Request for Tenancy Approval (RFTA) have been submitted, it takes DCHA up to 15 business days from the inspection ready date to inspect the unit.
7. How do I know if the unit will meet Housing Quality Standards?
Please use the Housing Quality Checklist as a guide to get the unit ready for inspection.
8. As a landlord, can I view my Housing Assistance Payments on-line?
Yes, you can view your payments on-line if you are registered with Pay Mode to receive your payments via direct deposit.
9. How do I report that a payment is missing?
Contact DCHA by telephone, email or mail. Please be advised that landlords will be assessed a fee to stop and re-issue missing checks.
10. Can DCHA deduct the fee from future payments?
No. The payment must be received in the form of a check or money order and made payable to Dallas County.
Housing Choice Voucher Home Ownership Program
This program provides home ownership opportunities to eligible Housing Choice Voucher Program participants. Housing Choice Voucher Program participants can transfer their rental voucher to a home ownership voucher.
To find out more information about the program, contact the Home Loan Counseling Center at: 214-819-6060.
