SmartInmate™ by Smart Communications connects family and friends with incarcerated individuals through an easy-to-use online communications system. When using SmartInmate™, you can connect in just minutes and correspond every day in near real-time instant communication with your loved ones. Sign up and connect now; it’s quick, easy, and free to sign up!
VIDEO VISTATION LINK
Participation in video visitation is a privilege, not a right. Both visitors and inmates are expected to conduct themselves appropriately at all times during a visit.
Dallas County Sheriff’s Department reserves the right to deny, cancel, or terminate a video visit prior to or during a session based upon visitor or resident inmate misconduct. Dallas County Sheriff’s Department also reserves the right to restrict visitors from participating in all future video visits.
All video visits are recorded and subject to electronic monitoring by DALLAS COUNTY personnel. Your participation in video visitation constitutes consent to this recording and monitoring.
On-Site and Off-Site video visits may be scheduled in advance by the visitor from the Smart Communications Website https://www.smartinmate.com/.
All video visits must be scheduled at least 24 hours in advance. The registering Visitor must be at least 17 years of age and present a valid, government-issued photo identification during the initial registration process. Visitors under the age of 17 must have a parent or guardian present during the video visit. Approvals are generally made within 72 hours.
The duration of each video visit is 15 minutes. Inmates are not restricted as to the number of off-site video visits they may receive in a week. On-site video visits are restricted to 2 video visits per week.
The Visitor and the inmate are responsible for being present at the start of the scheduled video visit. Visitors and inmates signing in late will only receive the balance of the remaining time for the scheduled video visit.
There will be times when visits will be rescheduled as follows: Court, Work Assignment, Lockdown, Sick Call, Attorney Visit, and Inmate Housing Re-assignment.
Emergency situations will result in the immediate cancellation of any affected visit.
Dallas County Sheriff’s Department assumes no financial or other liability for failure to complete a scheduled video visit.
No NUDITY, provocative clothing, or tight-fitting clothing will be allowed during the video visit. First violation of this rule will result in being barred from off-site and on-site video visitations for 30 days, second violation- 60 days, third violation- barred permanently.
Visitors appearing to be under the influence of alcohol or drugs; displaying items that may be considered contraband such as drugs, drug paraphernalia, weapons; or displaying gang signs, symbols, colors, etc., are subject to having the visit cancelled and barred from future visits.
Any type of provocative or disruptive behavior will not be permitted. No pictures of any type will be allowed during the video visit session.
Do not damage or deface the visitation equipment. Doing so may result in prosecution. These Rules are subject to change at the discretion of the Sheriff.
On-Site Video Visitation Hours Availability:
Monday: 8:00 am- 8:30 pm
Tuesday: 8:00 am- 8:30 pm
Thursday: 8:00 am- 8:30 pm
Friday: 8:00 am- 8:30 pm
NO CHILDREN ALLOWED UNDER THE AGE OF 17 DURING THE WEEK
Saturday: 8:00 am- 8:30 pm
Sunday: 8:00 am – 8:30 pm
**** NO VISITATIONS ON WEDNESDAY ****
Mail System:
Inmates may receive mail. Proper addressing of incoming mail is very important. Mail should be addressed as follows:
| Inmate’s name and book-in number: | John Doe #05123456 |
| Inmate’s location: | c/o Mail Processing Center
PO Box 9226 Seminole, FL 33775-9226 |
Inmates in the Dallas County jail can maintain an inmate trust fund account and access funds via a bar code on their armband. All cash funds in the inmate’s possession during the booking process are deposited into the inmate’s account.
No Personal or Payroll Checks, Money Orders, Tax Refunds, Stimulus Checks, Insurance Checks, Child Support Checks, or
Social Security Checks are accepted at the Dallas County Jail (effective February 14, 2022).
If you wish to deposit to an inmate’s trust fund account, you will need the inmate’s name and booking number. Use one of the available options:
In-person: Cash can be deposited at a kiosk machine at each jail.
Walk-in locations: www.CashPayToday.com, flat fee of $5.00
By internet: www.accesscorrections.com as low as $2.95
By phone: 1-866-345-1884 for as low as $3.95
For information on adding money to an inmate’s account, navigate to the Inmate Money page.
The sender should include their full name and return address in case the inmate has been released. Mail is not forwarded to the inmate once he/she has been released. Mail for released inmates is returned to the sender or sent to the dead letter department at the U.S. Post Office. Legal mail will be opened in the inmate’s presence.
- All books will be purchased electronically by the inmate for the inmate’s tablet. No physical books will be accepted.
- No hardback books allowed.
