Participation in video visitation is a privilege, not a right. Both visitor and inmate are expected to conduct themselves in an appropriate fashion at all times during a visit.

Dallas County Sheriff’s Department reserves the right to deny, cancel, or terminate a video visit prior to or during a session based upon visitor or resident inmate misconduct. Dallas County Sheriff’s Department also reserves the right to restrict visitor from participating in all future video visits.

All video visits are recorded and subject to electronic monitoring by DALLAS COUNTY personnel. Your participation in video visitation constitutes consent to this recording and monitoring.

On-Site and Off-Site video visits may be scheduled in advance by the visitor from the Securus Video Visitation Website

All video visits must be scheduled at least 72 hours in advance. The registering Visitor must be at least 17 years of age and present a valid, government issued photo identification during the initial registration process. Visitors under the age of 17 must have a parent or guardian present during the video visit. Approvals are generally made within 72 hours.

The duration of each video visit is 20 minutes. Inmates are not restricted as to the number of off-site video visits they may receive in a week. On-site video visits are restricted to 2 video visits per week.

The Visitor and the inmate are responsible for being present at the start of the scheduling video visit. Visitors and inmates signing in late will only receive the balance of the remaining time for the scheduled video visit.

There will be times when visits will be rescheduled as follows: Court, Work Assignment, Lock-Down, Sick Call, Attorney Visit, and Inmate Housing Re-assignment.

Emergency situations will result in the immediate canceling of any affected visit.

Dallas County Sheriff’s Department assumes no financial or other liability for failure to complete a scheduled video visit.

No NUDITY, provocative clothing, or tight fitting clothing will be allowed during the video visit. First violation of this rule will result in being barred from off-site and on-site video visitations for 30 days, second violation- 60 days, third violation- barred permanently.

Visitors appearing to be under the influence of alcohol or drugs; displaying items that may be considered contraband such as drugs, drug paraphernalia, weapons; or displaying gang signs, symbols, colors, etc., are subject to having the visit cancelled and barred from future visits.

Any type of provocative or disruptive behavior will not be permitted. No pictures of any type will be allowed during the video visit session.

Do not damage or deface the visitation equipment. Doing so may result in prosecution. These Rules are subject to change at the discretion of the Sheriff.

On-Site Video Visitation Hours Availability:

Monday: 8:00 am- 8:30 pm
Tuesday: 8:00 am- 8:30 pm
Thursday: 8:00 am- 8:30 pm
Friday: 8:00 am- 8:30 pm

Saturday: 8:00 am- 8:30 pm
Sunday: 8:00 am – 8:30 pm


Visit Securus Video Visitation for more information.