Employee Benefits

STEP 1: REQUEST A PASS

For a 01/01/2027 (initial registration) pass, the Payroll Deduction Form must have been received by HR downtown by 10/01/26 – no exceptions. See HR Reps list on HR Website under DART Program OR bring your payroll deduction form directly to HR downtown (Records Building) in person or email at DART.Pass@dallascounty.org.

For participation on 02/01/2027 or later (Feb., Mar., Apr., etc.), your Payroll Deduction Form must be received at least one month in advance and by the 1st of the month for the following month’s participation (Ex, if you plan to ride DART beginning 02/01/2027, your form must be submitted to HR downtown no later than 01/01/2027). See Purchase Deadlines on HR Website under DART Program.

STEP 2: SELECT PASS TYPE

Select the type of pass you wish to purchase (i.e., Local or Regional). All Go Passes. The pass you select is the pass you will get and be required to pay for via payroll deduction.

STEP 3: COMPLETE THE FORM

Complete the DART Annual Pass Enrollment Payroll Deduction Form Calendar Year 2027 and submit to your HR Rep OR HR downtown (Records Building) by 10/01/26 for 1/1/2027 participation OR by the 1st of the month for participation in the program for the next month.

STEP 4: DOWNLOAD DART GOPASS APP

“Go Pass” you will be required to set up your cell phone app.

LOST/STOLEN PASSES

No more hassle of replacing a lost/stolen pass. The “Go Pass” can be activated on a replacement or new phone. It is extremely important that you make every effort to secure your 2027 Annual DART pass. You will no longer be required to pay for replacing a lost/stolen pass. However, you will be required to contact Human Resources (HR) downtown – Records Building: 500 Elm St., 4th Fl., Ste. 4100, if “Go Pass” needs to be reactivated on a replacement or new phone. HR will notify Dart representative at the DART Store, 1401 Pacific (Akard Station), to deactivate and reactivate on new phone. Dart Hours of operation are M-F, 7:30 a.m. to 5:30 p.m.

1. Regular full-time employee. Not an elected official or not a Certified Law Enforcement Officer (Law Enforcement Officers ride free).
2. Complete the DART Annual Pass Enrollment Payroll Deduction Form for 2027.
3. Must purchase pass in advance (at least 1 month), except for the 1/1/2027 pass, which must be purchased by 10/1/26 for 1/1/2027 (initial registration).
4. Employees pay the full cost of the 2027 DART Annual Pass. Dallas County will not subsidize passes. Passes purchased during the year are prorated based on the number of months (pay periods) remaining in the calendar year.
5. Once purchased, the pass is yours and cannot be returned. If you leave Dallas County employment during the year (2027), you will retain the pass, with no exceptions. However, please contact HR (ext. 7668) to discuss further. The balance of the annual amount owed for the pass will be deducted from your final payroll check.
6. Passes are good until 12/31/2027, and new pictures are not required if you participated in the DART program for 2027. If you are new to the program, a picture is required; see the photo sessions on the HR Website under the Dart Pass Program.

ALL PASSES WILL BE "GO PASS"

• Local - All DART buses, express buses, DART-on-call, Flex Routes, all light rail Red/Blue/ Green/Orange, and Trinity Railway Express (TRE) from Union Station to Centre Port Station.
• Regional - Local Pass Coverage + all Ft Worth “T” services, and Denton’s DCTA services, including the A-Train.
• Go Pass - iPhone/Android users, please provide your cell phone number.

E-mail the completed form (and your photo, if applicable) to DART.Pass@dallascounty.org

• DART Annual Pass Enrollment Payroll Deduction Form

If you are a signing up for the annual pass program for the first time, provide a clear selfie photo from the shoulders up; there should be nothing in the background. Please submit your selfie, along with your enrollment form, to DART.Pass@dallascounty.org.

What is the difference between a Local and a Regional pass?

• Local - All DART buses, express buses, DART-on-call, Flex Routes, all light rail Red/Blue/ Green/Orange, and Trinity Railway Express (TRE) from Union Station to Centre Port Station.
• Regional - Local Pass Coverage + all Ft Worth “T” services, and Denton’s DCTA services, including the A-Train.

Do I have to take another picture?

• If you have previously participated in the DART Annual Pass program, NO - it should be on file.
• If you are a new DART Annual Pass program participant, YES.

If I need to take a picture, what do I do?

• Provide a clear selfie photo from the shoulders up; there should be nothing in the background.
• Please submit your selfie, along with your enrollment form, to DART.Pass@dallascounty.org.

When is the latest I can submit the payroll deduction form in order to sign up for the DART Annual Pass?

• You must submit the payroll deduction form to HR Downtown by 10/01/2026, for a 1/1/2027 start date (initial registration). If you wish to enroll after January 1, 2027, please view the DART Annual Pass Purchase Deadline tab above.

When will I see the first DART Pass Deduction?

• January 2027 will be the first payroll deduction for the DART Annual Pass for those participants electing to start 1/1/2027.

Question: What is the Go Pass?

• Go Pass is DART's mobile app, which is available for both iPhone and Android. Once installed (and once your payment is in place) your pass will be accessible through the app.
• Note: If you lose your phone, you don't have to buy another pass, since the pass is tied to your cell phone number. If your phone number changes or your phone is lost/stolen, HR can request that Dart deactivate and reactivate on a new number or device.