Training & Development

The Dallas County HR Training & Development team provides essential learning and performance support services to help employees grow and succeed. Our key offerings include:

Training Coordination
We manage in-house training schedules, coordinate external workshops like NACo High Performance Leadership Academy, and oversee enrollment, logistics, and compliance tracking.

Personalized Guidance on Performance Improvement
We offer expert support on individual development plans and provide guidance for performance improvement efforts.

Leadership Training
We curate leadership development content, offer coaching and workshops, and deliver sessions on communication, team management, and strategy through expert partner vendors.

Needs Assessment & Surveys
We help identify skill gaps through employee feedback, conduct survey analysis, and recommend training and development solutions.

Special Training Requests
We design custom training programs based on departmental needs, collaborate with external trainers, and provide on-demand learning plans tailored to your goals.

Performance Appraisal Support
We support system navigation in Oracle Fusion, train employees and managers, and assist with performance goal setting and appraisal procedures.

Please reach out to the HR Training and Staff Development Team at traininghr@dallascounty.org should you have any questions.

Our employees benefit from classes designed to help them be the best performers they can be. So, they can make a difference. every day.

• Classes that encourage best practices and help our managers and supervisors develop the skills and competencies they need to create a work environment where people can succeed
• Classes that help us develop essential skills to meet the needs and expectations of our unique, public-sector customers and ensure the most effective outcomes for everyone involved

Click here to view the Training Schedule. Please note you must be on the DC network to view the training schedule.

All Dallas County employees are required to complete the following courses. Follow the link to enroll today.

One-time for New Hires and Current Dallas County Employees:

• Bridging Perspectives - Conversations that Connect Us (formerly Turning Unconscious Bias into Conscious Thought)
• Workplace Assailant: Awareness
• Workplace Assailant: Action and Recovery

Annually:

• Preventing Discrimination, Harassment & Retaliation

Human Resources and HHS Employees ONLY:

• HIPAA for Healthcare

Non-Human Resources and Non-HHS Employees ONLY:

• HIPAA for Business Associates

Supervisors & Managers:

• Manager Effectiveness Program (MEP)
• Drafting Legally Compliant Performance Evaluations: Addressing Attendance, Conduct, and Performance Issues with Effective Documentation and Improvement Plans
• EEO Complainant Investigations for Supervisory Employees: Policy, Process, and Pitfalls
• Terminations under the Corrective Action Policy: A Guide for Elected Officials and Supervisory Employees
• Workplace Assailant: Manager

Dallas County's performance evaluation process is designed to support employee development, recognize achievements, and ensure alignment with organizational goals. Through a structured review cycle, employees and supervisors engage in a collaborative evaluation that emphasizes transparency, accountability, and professional growth.

Types of Evaluations:

• Annual Performance Evaluations: Conducted each fiscal year for all eligible employees.
• Probationary Evaluations: Completed at designated intervals (e.g., 60-day, 90-day, or 180-day) for new hires or employees in probationary status.
• Interim/Off-Cycle Evaluations: Used as needed to document performance outside of the standard cycle, including performance improvement plans.

Key Features:

• Structured goal setting and progress tracking
• Self-assessments and supervisor evaluations
• Performance feedback and coaching opportunities
• Integration with Oracle Performance Management for a streamlined, secure experience

The process encourages ongoing dialogue between employees and supervisors, fostering a culture of continuous improvement and high performance across all departments.

Please reach out to the HR Training and Staff Development Team at traininghr@dallascounty.org should you have any questions.

• FAQs about HR Training

Please reach out to the HR Training and Staff Development Team at traininghr@dallascounty.org should you have any questions.