Procedures to Obtain Information
The Texas Public Information Act, Chapter 552 of the Texas Government Code (the “PIA”), gives the public the right to access government records that are collected, assembled, and maintained by governmental bodies. The Officer for Public Information shall promptly produce public information for inspection, duplication, or both, upon written request. Certain exceptions may apply to the disclosure of the information. Within a reasonable time frame, governmental bodies shall release requested information that is not confidential by law, either constitutional, statutory, or by judicial decision, or information for which an exception to disclosure has not been sought.
Dallas County has transitioned to GovQA, a web-based public records management platform for handling public information requests. Requests to county departments can now be submitted and tracked via the GovQA Public Records Center found at the following link:
Public Records Center
- Choose option “Submit a Request to a Dallas County Department”
- Select Health and Human Services.
For more information on Open Records, refer to the Office of the Attorney General’s Public Information Act Section.
