Ms. Melissa Castillo enlisted in the US Navy. She completed basic training and Torpedoman’s Mate “A” School at the Naval Air Station, Orlando, FL. Her duty station included on board the USS Simon Lake (AS-33) in La Maddalena, Sardinia, Italy; Naval Submarine Base, New London, CT; and Naval Operational Support Center, San Antonio, TX.
Ms. Castillo has over 10 years of experience in VA benefits. She is accredited by Texas Veterans Commission (TVC) and Veterans of Foreign Wars (VFW) as a Veterans Service Officer.
Ms. Castillo is the current president for the Veterans County Service Officers Association of Texas, a former member of Veterans Affairs Advisory Committee on Minority Veterans, Former Treasurer of the Veterans County Service Officer Association of Texas, and member of the Greater Dallas Veterans Council. She also served as the Assistant Regional Director for the San Antonio Region, Veterans County Service Officer Association of Texas; the Assistant Women Veterans Coordinator for the Veterans County Service Officer Association of Texas; Veterans Liaison for VITAS Innovative Hospice Care; Liaison to the Gold Star Families in Bexar County; Advisor to the US Army Survivor Outreach Services Program, and Advisor to the Alamo Community College District Veterans Affairs Committee.
Ms. Castillo has received many awards and recognition which included: Appreciation Award Plaque for Outreach Service from Veterans of Foreign Wars Post 837; Outstanding Officer of the Year Award 2011-2012 from the Veterans County Service Officer Association of Texas; Appreciation Plaque for Outreach Services from Veterans of Foreign Wars from Harlandale Memorial Post 4815; Certificate of Honor from the Veterans County Service Officers Association of Texas; Certificate of Recognition and Honor from Veterans of Foreign Wars Post 76; and Certificate of Appreciation from Veterans of Foreign Wars Post 9603.
Ms. Castillo graduated from Judson High School in Converse, Texas. She graduated from Our Lady of the Lake University with a Bachelor’s Degree in Social Work, member of the Dallas County Aggie Moms, and is currently prospecting graduate schools to further her education.
We strongly advise applicants to consult with the County Veterans Services Office prior to submitting all documents to the Department of Veterans Affairs. Assistance is available to all who are shut-in and require help in completing applications and acquiring supporting documents. This may help to reduce delays in receiving benefits or preventing the denial of benefits.
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