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Office Location: 2377 N. Stemmons Freeway, Suite 631, Dallas, TX 75207-2710
Phone: (972) 692-4939  Fax: (214) 819-2880
Email: veteran.services1@dallascounty.org
Office Hours: 8:30 A.M. - 5:00 P.M., Monday - Friday
Closed weekends and on County holidays


VA administers over 146,000 COVID-19 vaccine doses to date 

The U.S. Department of Veterans Affairs (VA) announced today it has administered initial COVID-19 vaccine doses to more than 14,000 Veterans at high risk of getting COVID-19 infection, and more than 132,000 health care employees as of Jan. 4.  (1/5/21), click here

What Veterans Who Are Homeless or At Risk of Homelessness Should do for Help

Veterans who are homeless or at imminent risk of homelessness are strongly encouraged to contact the National Call Center for Homeless Veterans at (877) 4AID-VET (877-424-3838) for assistance. If Veterans do not have access to a phone or the internet, only then are they to visit their closest VA medical center without calling in advance. VA also urges Veterans who are not homeless or at risk of homelessness to contact their VA medical center before visiting for any reason. These steps are necessary to prevent the spread of COVID-19. For more information, click here.

VA statement about Office of Inspector General review of implementation of the Veterans Choice Program 
VA appreciates the Office of Inspector General (OIG) review of VA’s implementation of the Veterans Choice Program (VCP). The OIG report reviewed the VCP from its inception, over two years ago, in November of 2014 through September of 2015 (1/30/17).  For more information, click here

Statement from the Department of Veterans Affairs on federal hiring freeze - WASHINGTON - The Department of Veterans Affairs (VA) announced exemptions to the federal hiring freeze in the President’s memo dated January 23rd, 2017. The authorities outlined in the President’s memo provide VA the ability to continue filling essential positions that provide public safety services to our Veterans. We strongly believe that these exemptions are in line with the President’s intent. (1/27/17)

VA researcher working to improve HIV care for rural Veterans - Dr. Michael Ohl of the Department of Veterans Affairs’ (VA) Iowa City VA Health Care System is creating a model titled Telehealth Collaborative Care to improve the quality of care for Veterans who live far from specialty clinics. Telehealth Collaborative Care uses videoconferencing to connect rural Veterans with human immunodeficiency virus (HIV) with VA specialists. (1/24/17)

VA to Provide Fertility Counseling and Treatment for Certain Veterans and Spouses - WASHINGTON - The Department of Veterans Affairs (VA) announced today that it is amending its regulation regarding fertility counseling and treatment available to eligible Veterans and spouses. VA currently provides certain infertility services other than in vitro fertilization (IVF) services to Veterans as part of the medical benefits package. This interim final rule authorizes IVF for a Veteran with a service-connected disability that results in the inability of the Veteran to procreate without the use of fertility treatment. It also states that VA may provide fertility counseling and treatment using assisted reproductive technologies (ART), including IVF, to a spouse of a Veteran with a service-connected disability that results in the inability of the Veteran to procreate without the use of fertility treatment. (1/19/17)

VA’s Rule Establishes a Presumption of Service Connection for Diseases Associated with Exposure to Contaminants in the Water Supply at Camp Lejeune - The Department of Veterans Affairs (VA) has published regulations to establish presumptions for the service connection of eight diseases associated with exposure to contaminants in the water supply at Camp Lejeune, N.C. (1/13/17)

Applications to be accepted for 2017 National Veterans Golden Age Games - The Department of Veterans Affairs (VA) will accept applications from Veterans interested in competing in the 2017 National Veterans Golden Age Games beginning Feb. 1. Veterans ages 55 and older and enrolled in VA health care may complete applications online at www.veteransgoldenagegames.va.gov. Applications will be accepted through March 1. (1/9/17)

VA Urges National and Local Partners to Act Now to End Veteran Homelessness - Robert A. McDonald, Department of Veteran Affairs (VA) Secretary today announced a concentrated 30-day effort by VA staff and partners to house as many homeless Veterans in their communities as possible. To accomplish this, Secretary McDonald charged VA’s network of federal, local and nongovernmental partners to target available housing and supportive services to the nation’s most vulnerable Veterans. (1/5/17)

New Members Appointed to VA Advisory Committee on Women Veterans - Four new members have been appointed to the Department of Veterans Affairs (VA) Advisory Committee on Women Veterans, an expert panel that advises VA’s Secretary on issues and programs impacting women Veterans. Established in 1983, the committee makes recommendations to the Secretary for policy and legislative changes. (1/3/17)

Veterans Crisis Line Improves Service with New Call Center Opening in Atlanta - The Department of Veteran Affairs cut the ribbon today for its new Veteran Crisis Line (VCL) satellite office in Atlanta allowing the life-saving hotline to expand capacity by nearly 600 Veterans each day essentially doubling VA’s ability to help Veterans in need. (12/20/16)

VA Grants Full Practice Authority to Advance Practice Registered Nurses - The Department of Veterans Affairs (VA) today announced that it is amending provider regulations to permit full practice authority to three roles of VA advanced practice registered nurses (APRN) to practice to the full extent of their education, training, and certification, regardless of State restrictions that limit such full practice authority, except for applicable State restrictions on the authority to prescribe and administer controlled substances, when such APRNs are acting within the scope of their VA employment. (12/14/16)

VA Study Confirms High Cure Rates With New Hepatitis C Drugs - A Department of Veterans Affairs (VA) database study shows that new drug regimens for hepatitis C have resulted in “remarkably high” cure rates among patients in VA's national health care system. (12/13/16)

VA Announces Funding Opportunity for Community Partners Working to End Veteran Homelessness - Building on President Obama’s commitment to end Veteran homelessness, the Department of Veterans Affairs (VA) is announcing the availability of funding for non-profit organizations and other groups that serve Veterans through VA’s Supportive Services for Veteran Families (SSVF) program. The SSVF program assists very low-income Veteran families who are homeless or at risk of becoming homeless. These SSVF grants are available to current grantees seeking renewals and make new funding available for eight high-need communities. (12/13/16)

VA Recommends 14 Future Sites for Fisher House Construction - The Fisher House offers unique accommodations when a family member is receiving treatment at a VA medical center or military hospital. Located near the medical center or hospital, Fisher Houses offer the comforts of home at no cost to families while treatment is underway. To enable Fisher Houses to expand their good work, Department of Veterans Affairs’ Secretary Robert A. McDonald recommended 14 VA medical centers become priority sites for future Fisher Houses. (12/12/16)

New Regulation Decreases Cost of Outpatient Medication Copay for Most Veterans - The Department of Veterans Affairs (VA) is amending its regulation on copayments for Veterans’ outpatient medications for non-service connected conditions. VA currently charges non-exempt Veterans either $8 or $9 for each 30-day or less supply of outpatient medication, and under current regulations, a calculation based on the medication of the Medical Consumer Price Index (CPI-P) would be used to determine the copayment amount in future years. (12/12/16)

VA Expands Review of Chemical Exposure in Drinking Water at Marine Corps Base Camp Lejeune - As part of VA’s ongoing commitment to provide care to Veterans and their families, the Department of Veterans Affairs today announced that it will start the process of amending its regulations to establish presumptions of service connection for certain conditions resulting from exposure to contaminated drinking water at the U.S. Marine Corps Base Camp Lejeune in North Carolina. (8/3/15)

VA Expands Disability Benefits for Air Force Personnel Exposed to Contaminated C-123 Aircraft - The Department of Veterans Affairs (VA) today published a new regulation that expands eligibility for some benefits for a select group of Air Force Veterans and Air Force Reserve personnel who were exposed to the herbicide Agent Orange through regular and repeated contact with contaminated C-123 aircraft that had been used in Vietnam as part of Operation Ranch Hand. (6/18/15)


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We strongly advise applicants to consult with the County Veterans Services Office prior to submitting all documents to the Department of Veterans Affairs. Assistance is available to all who are shut-in and require help in completing applications and acquiring supporting documents. This may help to reduce delays in receiving benefits or preventing the denial of benefits.