Employee Benefits
Health and Prescription Benefits
Records Building - 500 Elm Street, Suite 4100, Dallas, TX 75202
Phone: (214) 653-6161 • Fax: (214) 653-7608
Dallas County's Behavioral Health coverage is managed through Blue Cross and Blue Shield of Texas.
Sometimes a little extra help can go a long way. Your benefits include behavioral health support provided by BCBSTX with some resources that can be accessed right at home. From everyday challenges to more serious issues, support is on your side.
Learn to live is a behavioral health digital platform which offers condition-specific programs, each delivered in a user-paced multimedia experience. Services are also available on demand with the options for one-to-one clinician coaching services.
Find out where you may need support. An online assessment can help pinpoint the right programs for you, such as:
- STRESS
- ANXIETY AND WORRY
- DEPRESSION
- INSOMNIA
- SOCIAL ANXIETY
- SUBSTANCE ABUSE
- AND MORE
To learn more about the services offered:
- Go to www.learntolive.com/welcome/bcbstx and enter access code BETTERME to get started.
- Retrain Your Brain Mental Health Tools Flyer
Click here for information about our Delta Dental plans.
Note: Dental coverage is optional; employees can choose not to elect dental.
The information below is a summary of the dental benefits provided to full time employees. Dallas County participates in The Public Employees Benefits Cooperative (PEBC) along with other city and county agencies. Employees can choose from the Delta DHMO Dental Plan or the Delta PPO Dental Plan with access in-network and out-of-network benefits. Benefits are available to full time employees only. Dental coverage begins on the 1st day of the month after you complete 30 consecutive calendar days of active employment as a regular, full-time employee.
The 30-day waiting period is measured from your Hire Date, which is defined as the date you actively begin working for Dallas County on an active, full-time basis.
For example, if your first day of regular, active employment is January 15th, you will be eligible for dental coverage on March 1st. If your first day of regular, active employment is February 1st, you will be eligible for dental coverage under your selected plan on April 1st, because the month of February has less than 30 days.
To be eligible, you must meet these requirements:
- You must be a regular full-time employee
- You must continue to be actively employed (working 40 hours or more a week); and
- You must complete the enrollment process within 14 days of your Hire Date or by the Annual Enrollment deadline. (Note: The annual open enrollment period is the month of November).
Note: Dental coverage is optional; employees can choose not to elect dental.
Dental Coverage: Bi-weekly rates are deducted from 26 paychecks only on a pre-tax basis as follows:
Dental Plan Rates (per pay period)
Dental Plan Option | Employee Only | Employee Plus Spouse | Employee Plus Child(ren) | Employee Plus Family |
Delta DHMO Dental Plan | $ 5.51 | $ 9.39 | $ 12.39 | $ 15.83 |
Delta PPO Dental Plan | $ 17.42 | $ 32.22 | $ 40.05 | $ 55.74 |
Helpful Information on the Dental Plan:
For additional information about selecting a dentist, dental services, preventive care, and all other benefits, please visit the Public Employees Benefits Cooperative (PEBC) website at www.pebcinfo.com or www.deltadentalins.com.
If you have specific questions about your benefits, please contact the Human Resources Department at (214) 653-6579 or (214) 653-6161.
ComPsych is the new provider for the Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) is completely confidential and is provided to active employees at no cost, regardless of the medical plan you selected. Even if you opt out of medical coverage, the EAP is available to you.
When you call, a customer service representative will ask a few questions and connect you with the right EAP solution for you. If you like, you can meet face-to-face with a Blue Cross and Blue Shield of Texas network counselor, therapist, or psychologist, up to five times per incident, per calendar year. You can even schedule a private telephone or Web-video meeting if it is more convenient.
The EAP also has experts available via telephone to help you with work and life services, such as child or elder care assistance, certain financial and legal services, and identity theft recovery services.
Self-help and interactive learning programs are also available to you when you want them. Just call (844) 213-8968 for assistance or log in by selecting EAP Online below.
Learn more about the services offered through ComPsych by clicking the links below:
- You Supported - Get to Know Your Employee Assistance Program
- Your Life. Your Work. Your Best.® - Your Guidance Resources® Program
- EAP Online - Online ComPsych Guidance Resources
- The first time you access EAP online services, you will be asked to register and establish a password. To register the first time, click the Register button and follow the instructions.
The out-of-pocket medical and dependent care expenses that you pay each year can quickly add up to hundreds, or even thousands, of dollars. Ordinarily, these expenses are paid with after-tax money. Dallas County offers Flexible Spending Accounts (FSA) that allows you to use pretax salary dollars to pay for these expenses often at significant savings for your family.
Dallas County is joined with a cooperative insurance group along with other city and county agencies. That insurance company is PEBC (Public Employee Benefits Cooperative). The information below outlines the two types of Flexible Spending (FLEX) Accounts provided to employees. These benefits are available to full time employees only.
Two Types of Flexible Spending (FLEX) Accounts:
The Section 125 Flexible Spending Account plan is administered by Health Equity. The plan helps you save money for health care and dependent care expenses. This benefit allows you to deduct money from your paychecks for:
- General purpose FSA Health care reimbursement for qualified out-of-pocket health care expenses that are not covered by insurance (i.e. prescription and office visit co-pays, lab fees, glasses, contacts, dental services, over-the-counter products, etc.);
- Dependent care reimbursement for costs paid to the day care. When you elect this benefit, you will enjoy a tax savings because the money for these items is deducted before taxes.
Flexible Spending Account (FSA) Update for 2025
Your flexible spending account (FSA) balance is yours to spend through Dec. 31, 2025. After that, funds in excess of $640 will be lost — so be sure to use them while you can.
Plan your FSA spending
Your FSA funds may be used for qualified medical costs like copays and deductibles, prescriptions and some over-the-counter medicines, dependent care and more.
Go to my.healthequity.com to check your remaining FSA balance and use it before the end of the year.
- Note: If you incur an eligible expense by Dec. 31, 2025, you’ll have until April 30, 2026, to submit a claim.
For additional information, please visit the Public Employees Benefits Cooperative (PEBC) website at www.pebcinfo.com.
If you have specific questions about your benefits, please contact the Human Resources Department at (214) 653-6161.
An HSA is a savings account that you can use to help cover qualified health care expenses, and you must be enrolled in a high-deductible health plan to participate. Unlike an FSA, there is no “use it or lose it” rule, and it comes with triple tax benefits:
- Deposits are income tax-free
- Savings grow tax-free
- Withdrawals made for qualified expenses are also income tax-free
To be eligible to contribute to an HSA, you must be enrolled in the high-deductible health plan, not have health coverage except for a high-deductible health plan, not be claimed as a dependent on someone’s tax return, not be enrolled in Medicare and not have received Veteran’s Affairs benefits in the past three months
HSA-qualified expenses
There are thousands of qualified medical expenses and services you can pay for with an HSA. Here are a few:
- Doctor visits
- Prescription medications
- Dental care
- Vision care
Note: You can learn more about Health Savings Account’s (HSA) at healthequity.com
Contributions from your employer
If you enroll in the HDP during annual enrollment, your employer will make a one-time cash deposit of $750 (seed money) to your HSA account in January.
For new employees, the “seed money” contributions are available once your high-deductible plan becomes effective
For additional information, please visit the Public Employees Benefits Cooperative (PEBC) website at www.pebcinfo.com.
If you have specific questions about your benefits, please contact the Human Resources Department at (214) 653-6161.
Dallas County's Medical Plan is managed through Blue Cross and Blue Shield of Texas.
Dallas County offers medical insurance to full time employees so they can enjoy peace of mind and afford the medical care they need to remain healthy, happy, and productive.The information that follows is a summary of the medical benefits provided to all full time employees. Dallas County participates in The Public Employees Benefits Cooperative (PEBC) along with other city and county agencies. Employees can choose to enroll in a PPO or High Deductible with Health Savings Account (HSA) Medical Plan. Benefits are available to full time employees only. Medical coverage begins on the 1st day of the month after you complete 30 consecutive calendar days of active employment as a regular, full-time employee.
The 30-day waiting period is measured from your Hire Date, which is defined as the date you actively begin working for Dallas County on an active, full-time basis.
For example, if your first day of regular, active employment is January 15th, you will be eligible for medical coverage on March 1st. If your first day of regular, active employment is February 1st, you will be eligible for medical coverage under your selected plan on April 1st, because the month of February has less less than 30 days.
To be eligible, you must meet these requirements:
- You must be a regular full-time employee
- You must continue to be actively employed (working 40 hours or more a week); and
- You must complete the enrollment process within 14 days of your Hire Date or by the Annual Enrollment deadline. (Note: The annual open enrollment period is in October)
To add dependents, you must provide one of the following:
- Valid certificate of marriage (license) or Declaration of Informal Marriage (common law Spouse)
- Birth Certificate listing employee as parent Certificate of Adoption or Adoption Court Order listing employee as adoptive parent
- Child Support Order, QMSCO or divorce decree indicating the child as the natural child of the employee
- Birth certificate showing employee’s current spouse as parent of the child plus employee’s valid certificate of marriage
- Birth certificate of grandchild and employee’s natural child plus birth certificate of employee’s natural child showing employee as parent; plus most recent 1040 showing grandchild claimed as dependent on employee tax return. (in lieu of 1040 – grandchild affidavit only for current year – obtained in Human Resource/Civil Services)
- Court Order listing employee as Managing Conservator or Joint Managing Conservator (requiring employee to provide medical coverage for the child)
Surcharge Affidavit:
To be completed if you are enrolling your spouse in your employer medical plan (PPO Plan or HDP, including retiree PMD/PSD). If you are NOT enrolling your spouse in your employer medical plan you do not need to complete the electronic submission. If you fail to complete the electronic submission or are late submitting it and you enroll your spouse in your employer medical plan, a $200.00 per month surcharge will be assessed every month until the electronic submission is completed. NO REFUNDS!
Medical Coverage:
Employees can choose from multiple medical plans. Dallas County pays a large portion of medical coverage for full-time employees. Employees may choose to opt out of medical plans by:
- Providing proof of other comparable coverage, and
- Login to ESS/Oracle Fusion system and elect to opt-out of medical coverage; and
- Completing a “Certification of Other Coverage” Form in ESS/Oracle Fusion
The bi-weekly rates are deducted from 26 paychecks only on a pre-tax basis as follows:
MEDICAL Per Pay Period Rates – Full Time Active Employees
Medical Plan Option | Employee Only | Employee Plus Spouse | Employee Plus Child(ren) | Employee Plus Family |
HDP with Health Savings Account - HSA | $14.69 | $224.61 | $110.21 | $320.12 |
PPO | $40.78 | $305.83 | $160.05 | $425.11 |
For additional information about selecting a primary care physician, annual deductibles, physician services, preventive care, inpatient hospital services, diagnostic lab & X-rays, hospital emergency care services and other benefits, please visit the Public Employees Benefits Cooperative (PEBC) website at www.pebcinfo.com. Be sure to register with bcbstx.com to get the maximum utilization out of your medical plan.
If you have specific questions about your benefits, please contact the Human Resources Department at 214-653-6161 or 214-653-6579.
General Information
Prime Therapeutics is the new Prescription Benefit Manager for both the HDP and PPO Plan.
If you are enrolled in the PPO or HDP plan, will receive one card for both medical and pharmacy benefits. Your new card will contain your BCBSTX Medical and Prime Therapeutics ID information. If your coverage is effective and you need to fill a prescription but you have not received an ID Card, you can print a temporary ID card at any time by visiting www.myprime.com.
Learn more about the benefits offered through Prime Therapeutics by clicking the links below:
- Prescription Drug Benefits - A Quick Look
- HDP and PPO Drug Plan Quick Compare
- Search for Pharmacies and Covered Medications - Step by step instructions
- 2025 Prime Therapeutics Performance Select Drug List - Subject to change
- Flu Shots and Vaccines
- Prime Therapeutics - Register beginning 1/1/2025
- Rx Outreach - Prescription Assistance Program
- Partnership for Prescription Assistance
Note: Vision coverage is optional; employees can choose not to elect vision.
The information below is a summary of the vision benefits provided to full time employees. Dallas County participates in The Public Employees Benefits Cooperative (PEBC) along with other city and county agencies. Employees can enroll in the VSP Vision Plan. Benefits are available to full time employees only. Vision Coverage begins on the 1st day of the month after you complete 30 consecutive calendar days of active employment as a regular, full-time employee.
The 30-day waiting period is measured from your hire date, which is defined as the date you actively begin working for Dallas County on an active, full-time basis.
For example, if your first day of regular, active employment is January 15th, you will be eligible for vision coverage on March 1st. If your first day of regular, active employment is February 1st, you will be eligible for vision coverage under your selected plan on April 1st, because the month of February has less than 30 days.
To be eligible, you must meet these requirements:
- You must be a regular full-time employee
- You must continue to be actively employed (working 40 hours or more a week); and
- You must complete the enrollment process within 14 days of your hire date or by the Annual Enrollment deadline. (Note: The Annual Open Enrollment period is the month of October/November).
Bi-weekly rates are deducted from 26 paychecks only on a pre-tax basis as follows:
Vision Plan Rates (per pay period)
Vision Plan Option | Employee Only | Employee Plus Spouse | Employee Plus Child(ren) | Employee Plus Family |
VSP Vision Plan | $ 2.88 | $ 5.40 | $ 5.75 | $ 8.95 |
Helpful Information on the Vision Plan:
- VSP Vision Plan Information
- Must go to a VSP provider
- VSP WellVision Exam - $10 copay (once each plan year)
- $200 Allowance; 20% off balance over $200; $250 at Visionworks
- Welcome Packet and ID card will come in the mail
For additional information about selecting a doctor, vision services, preventive care, and all other benefits, please visit the Public Employees Benefits Cooperative (PEBC) website at www.pebcinfo.com. After you enroll, visit www.vsp.com to learn more about your vision benefits.
If you have specific questions about your benefits, please contact the Human Resources Department at (214) 653-6579 or (214) 653-6161.
Note: Vision coverage is optional; employees can choose not to elect vision.
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