FAQs

To make changes to your personal address, follow these steps:

1. Log into Oracle Fusion
2. Select the Personal Information tile
3. Click on Contact Info, scroll down to Address column and select the edit pencil to the left to make changes and/or updates.

It’s important to keep this information current to receive timely notifications and benefits updates.

The Employee Wellness Program can be found on HR webpage under Benefits tab on the left of main page. The program offers activities like health screenings, fitness classes, flu shot clinics, and wellness challenges.

Click here to visit our Benefits section.

Full-time employees receive competitive benefits including medical, dental, vision, life insurance, retirement plan (Texas County & District Retirement System - TCDRS), deferred compensation, paid holidays, and wellness programs. Part-time and seasonal employees may have limited benefits.

Employees using Kronos can request time off and view their leave balances by logging into the Kronos Timekeeping System.

Once logged in:

1. Use the Request Time Off feature to submit vacation, sick, or other leave types
2. Click on My Accruals to view your available leave balances
3. Use the Timecard or Schedule tab to track approved and pending requests

If you need assistance, please contact your department’s timekeeper or HR representative for guidance.

To access Oracle Fusion, follow these steps:

1. Go to https://www.dallascounty.org/.
2. Scroll to the bottom of the homepage and click the More circle
3. Under the Employees menu, select Employee Self-Service (ESS)

Most HR forms (e..g., FMLA, Grievance, NOS or Continuing Education) are available on the HR website here or can be requested from your department HR representative.

Use the Password Reset Tool available on the Employee Portal or contact the IT Service Desk at ServiceDesk@dallascounty.org for assistance.

Yes, all applicants must create an account on the Dallas County Careers portal to apply, save job listings, and track application status.

Dallas County only accepts online applications through the Careers portal to ensure fairness and trackability.

Click Forgot Username/Password on the login page to reset your credentials. If issues persist, contact the support team listed on the Careers portal.

Dallas County uses The Work Number (an automated employment and income verification service). Here's how it works:

1. For Verifiers (e.g., lenders, landlords, background check companies):
2. Visit The Work Number at www.theworknumber.com or call (800) 367-5690.
3. Provide Dallas County’s employer code: 15311.

To update your tax withholding or direct deposit, follow these steps:

1. Log in to Oracle Fusion
2. Click on Me Tab
3. Click on Pay
4. Click on Tax Withholding or Payment Methods to make updates

Allow 1–2 pay cycles for changes to take effect.

Create an account on the Careers portal, complete your applicant profile, upload your resume, and apply for positions directly online. Be sure to review the job posting requirements carefully and include all necessary documentation

After submitting your application, you’ll receive a confirmation email. The HR Talent Acquisitions team and hiring department will review applications. If selected, you’ll be contacted for interviews or assessments. Due to the high volume of applications, only shortlisted candidates are notified.

In most cases, no, you are not required to live in Dallas County to be employed. However, per Dallas County Code, Section 86-131, full-time department heads who report directly to the Commissioners Court must reside in Dallas County or move to the county within 90 days of appointment.

All other positions do not have a residency requirement, unless specifically stated in the job posting.

If you require reasonable accommodation for any part of the application or interview process, contact the HR Talent Acquisitions team.

Hiring timelines vary based on the position and number of applicants. Generally, the process takes 3-6 weeks from application deadline to final offer. Applicants can track their application status via the Careers portal.

Yes — you may apply for as many open positions as you meet the minimum qualifications for. Each job requires a separate application submission

If a position no longer appears on the Careers page, it has likely been filled or closed. You may also check your portal for status updates.

To access the Learning Catalog in Oracle Fusion, follow these steps:

1. Log in to Oracle Fusion
2. Click on Me Tab > Click on Learning Tile
3. Click on Search (located at bottom left of screen) to view the Learning Catalog for available courses.

To enroll in classes in Oracle Fusion Learning, follow these steps:

1. Log in to Oracle Fusion
2. Click on Me Tab > Click on Learning Icon
3. Click on Search (located at bottom left of screen) to view the Learning Catalog for available courses
4. Select course by double clicking inside tile and select Enroll

To view your Learning Certificates, follow these steps:

1. Log in to Oracle Fusion
2. Click on Me Tab > Click on Learning Icon
3. Click All Completed Learning or Learning History tab

To print your Learning Certicates, follow these steps:

1. Click on the completed course
2. Click Actions at the top right and click Print Certificate