Important Notice: SNAP Benefit Delays
Due to the federal government shutdown, November SNAP benefits are expected to be partially issued and delayed. If you are impacted, local food pantries and other resources are available to assist.
Learn more and Find a location near you.
Stay informed on the latest SNAP benefit updates by visiting the Texas Health and Human Services

Payroll Hotline

Payroll Hotline

Records Building - 500 Elm Street, Suite 4200, Dallas, TX 75202
Phone: (214) 653-6472  • Fax: (214)-653-6471
Hours of Operation: 8:00 a.m. to 4:30 p.m.

Contact the Payroll Hotline for Assistance with:

  • Questions about accrual balances
  • Concerns about time entry for current or prior periods
  • Access to Kronos Workforce Timekeeper or Workforce Web
    • [Including assistance with expired passwords]
  • Questions about salary adjustments

Accruals for full time employees are now posted biweekly as follows:

  • 2 weeks annual earning * 3.077 hours per pay period
  • 3 weeks annual earning * 4.615 hours per pay period
  • 4 weeks annual earning * 6.154 hours per pay period
  • sick time * 3.692 hours per pay period
Payroll Guides and Forms
Direct Deposit GuideDDA Guide
2025 Payroll - Scheduleacrobat icon
Payroll Hotline SupportLink