Dallas County | Accounts Payable

Important Information to Know:

Accounts Payable has 30 days from time of invoice receipt to process payment. This is with the assumption that all required actions and necessary documents are included in the initial submission. The 30 days do not begin until all items required for payment are received. (See Tex. Govt. Code §2251.05)
PO number or Request for Payment with court briefing required to pay all invoices.
PO numbers must be typed on invoice if it was not provided to supplier prior to invoice issuance/billing.
Request for Payments must be typed and not handwritten and signed by an authorized signer.
An up-to-date signature authorization form must be on file with AP. Position changes and employee transitions require new forms which can be found here.
When inquiring about the payment status of an invoice, please provide a copy of the invoice(s) and the date of submission to Accounts Payable. Allow 24-48 hours for response.
For escalations and/or urgent matters, contact the AP Manager or Supervisor here.

Frequently Asked Questions:

What is the status of my invoice? / Why haven’t I been paid?

For county departments – Ask yourself:

Was the invoice sent to Accounts.Payable@dallascounty.org or DC-Invoices@dallascounty.org?
Is the invoice currently in the Payables system? If so, is the invoice on hold? (Must have AP Inquiry access to view AP invoices.)
Has the PO been receipted in Fusion for the full amount?

If the answer to all 3 questions is yes, reach out to the AP contact responsible for handling your invoice.

Contact Us

For Dallas County Suppliers:

If it has been more than 30 days since invoice was sent to AP, contact respective contact in the ordering department for status. Then, verify with AP that invoice made it to them.

When will I get paid?

If the invoice has been received by AP, entered into the Payables system and has not been paid, it will be paid in the next Commissioner’s Court.

View Court Deadlines

Where’s my expense reimbursement?

If the status of the expense shows Pending Expense Auditor Approval, then contact the Expense Audit Clerk for the status.
If the status is Ready for Payment, anticipate direct deposit within the following 3 days.

How do I change my address?

Contact Supplier Lead with an updated W-9.

Visit AP Forms

How do I sign up for direct deposit/change my bank account?

Contact the SupplierPortal@dallascounty.org email stating you are a Dallas County Supplier and would like access to the Supplier Portal to add your banking information for direct deposit. * NOTE: If you are a new supplier, the first time you are paid by Dallas County will be via check. *

How do I get access to the supplier portal to see my invoices in the Payables system?

Contact the SupplierPortal@dallascounty.org stating you are a Dallas County Supplier requesting access to the Supplier Portal.

When is the next scheduled payment run?

Please reference the Commissioner’s Court deadlines.

View Court Deadlines

What are the Commissioner’s Court payment dates?

Please reference the Commissioner’s Court deadlines.

View Court Deadlines

What training materials do you have available?

There are extensive training materials in the ProjectOne Readiness SharePoint which can be accessed under the Oracle Cloud Training button in the Employee Self Service (ESS) application. You will need to log-in to ESS with your A/D credentials.

Project One Training Home

For any other questions or concerns, please contact Accounts.Payable@dallascounty.org. A response will be provided within 24-48 hours. For escalations, contact Marilyn Ross or Kris Yeldell.

Accounts Payable

FAQs & Important Information