Debido a la gran demanda por el programa de asistencia energética tenemos un retraso de 10 a 12 semanas en el procesamiento de nuevas solicitudes. Por favor comuníquese con el # 211 para recibir ayuda adicional. Gracias por su comprensión.
List of Required Documents for Application
Once you have collected ALL required documents, please click the green button to apply.
Lista de documentos requeridos para la solicitud
Una vez que haya recopilado todos los documentos requeridos, haga clic en el botón verde para presentar la solicitud.
Comprehensive Energy Assistance Program (CEAP)
Dallas County Health and Human Services aims to safely increase the efficiency of energy usage for eligible Dallas County residents in low-income households. CEAP provides energy assistance to help residents pay their electric, gas and water bills.
As part of CEAP, DCHHS prioritizes households with elderly and/or disabled residents and households with children that are 5 years of age and younger. Statistics show they are the most vulnerable to the high cost of energy. Utility assistance is also provided to households that are non-vulnerable. CEAP is income based, therefore, you must qualify for assistance.
Repairs to home heating and cooling units will also be provided to all household groups that are income eligible during weather-related crisis.
Eligibility for CEAP
Eligibility is based on the past 30-day income received before the date of application. Eligible households must be at or below 150% of the federal poverty guideline limit.
Applying for CEAP
Dallas County residents who are interested in applying for CEAP can call (214) 819-1848. Please note that due to the high cost of energy and the high call volume you may, at times, experience a considerable wait period. Online applications are also available by clicking the GREEN application button in the pink box at the top of the page. To view a sample application, click here.
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