The East Dallas Government Center, formerly located at 3443 St. Francis Avenue, Dallas, Texas 75228, has officially relocated to a new, state-of-the-art facility.

Our New Location: 9731 Lake June Road, Dallas, Texas 75217

The former facility at 3443 St. Francis Avenue is now closed. We are excited to welcome residents, visitors, and employees to our new location, designed to provide an improved and more modern environment for serving the East Dallas community.

We look forward to serving you at our new location.
DALLAS COUNTY ADOPTED A TAX RATE THAT WILL RAISE MORE TAXES FOR MAINTENANCE AND OPERATIONS THAN LAST YEAR'S TAX RATE.

THE TAX RATE WILL EFFECTIVELY BE RAISED BY 22.02 PERCENT AND WILL RAISE TAXES FOR MAINTENANCE AND OPERATIONS ON A $100,000 HOME BY APPROXIMATELY $29.08.

Home Loan Counseling Center

Dallas County Health and Human Services - 2377 N. Stemmons Freeway, Dallas, TX 75207
Telephone: 214-819-2000


 

 

Homeownership Starts Here

 

Whether you are preparing to buy your first home, working toward becoming mortgage-ready, or looking for help with your current home, Home Loan Counseling Center (HLCC) is here to help you understand your options, connect with affordable homeownership opportunities, and take the next step toward becoming a homeowner.

The HLCC helps you achieve and sustain homeownership through:

  • Homebuyer Education
  • One-on-One Housing Counseling
  • Financial and Credit Guidance
  • Down Payment Assistance Resources
  • Connections to Affordable Homebuilders 

HLCC is a HUD-approved housing counseling agency. Our counseling services are available in English and Spanish, with interpretation services available in other languages upon request to individuals and families interested in achieving or sustaining homeownership. 

Location:

2377 N. Stemmons Freeway
7th Floor, Suite 724
Dallas, TX 75207

Telephone:

(214) 819-6060

Fax:

(214) 819-6069

Hours:

Monday - Friday: 8 a.m. - 5 p.m.

How We Can Help


If you are buying a home:If you already own a home:
HUD-Certified Homebuyer EducationForeclosure Prevention and Loss Mitigation Counseling
One-on-One Homeownership CounselingMortgage Assistance Guidance
Budget and Credit CounselingCredit and Financial Counseling
Down Payment and Closing Cost Assistance ResourcesReverse Mortgage (HECM) Counseling
Upfront Cost Assistance Program (UPCAP)
Section 8 Homeownership Program

Scroll below to read more about the different programs we offer.


Register for Upcoming Classes and Events


Ready to Turn Your Section 8 Voucher Into Homeownership?

Dallas County Housing Section 8 Homeownership Program helps eligible Dallas County Housing Choice Voucher participants move from renting to owning a home. Qualified particiapnts may be able to convert their rental voucher into a homeownership voucher that can be used toward their mortgage payment. For more information, contact us at (214) 819-6063.

Are You Behind On Your Mortgage or Worried About Falling Behind?

HLCC provides individual, confidential counseling to help homeowners understand their options and take steps to reduce the risk of foreclosure. Our counselors can help you review you mortgage, identify the causes of delinquency, assess your household budget and financial situation, and communication with your mortgage lender. 

You do not have to navigate the process along. Contact HLCC at (214) 819-6060 to learn more and speak with a housing counselor.

Considering a Reverse Mortgage?

Dallas County residents can receive counseling from HLCC for a Home Equity Conversion Mortgage (HECM), commonly known as a reverse mortgage. 

HECM counseling can help eligible homeowners understand how a reverse mortgage works, review their options, and make an informed decisions about using the equity in their home. 

A reverse mortgage may allow eligible homeowners to access a portion of their home equity through cash, monthly payments, or other available options. Borrowers must generally be 62 years of age or older to qualify for an FHA-insured HECM.

For more information or to schedule counseling, contact HLCC at (214) 819-6060.

Need Help with Upfront Homebuying Costs?

The UPCAP Program provides qualified homebuyers with up to $15,000 in down payment and/or closing cost assistance toward the purchase of an eligible home in Dallas County.

HLCC Also Provides Education and Workshops

  • HUD-Approved Homebuyer Education Course - Learn the homebuying process, from budgeting and credit to mortgages, closing, and becoming a successful homeowner.
  • Credit Repair Workshop - Learn practical strategies to understand your credit, address credit challenges, and work toward improving your credit profile. 
  • Financial Literacy - Build skills in budgeting, saving, managing debt, and preparing for the financial responsibilities of homeownership. 
  • Post-Purchase Education - Gain the knowledge and tools needed to manage your home, maintain your investment, and sustain successful homeownership. 

Whether you're getting ready to buy or are looking for support after purchasing a home, HLCC is here to help you. 

For partnership opportunities, email HLCC@dallascounty.org


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